Request a return label
FREE RETURN AND EXCHANGES:
According to our Terms & Conditions, you have 14 days (counting after the reception of your package) to ask for a refund.
To ask for a return, please fill the form “REQUEST A RETURN LABEL”.
A Sonora team member will get back to you with a return label.
Once we receive your order back, we proceed with the refund.
It may takes 3 opening days for the money to show on your bank account.